Refund Policy
Last updated: January 2026
At Webvilus, we want you to be fully satisfied with the digital services we provide, including web design, marketing, and related services. Please read our refund policy carefully before making a purchase or starting a project.
1. Before Work Begins
If you cancel your order or project before any work has started, you are eligible for a full refund.
2. Work In Progress
If work has already begun (e.g., initial designs, mockups, or drafts have been created), refunds will be issued on a prorated basis, deducting the value of work already completed. The remaining amount, if any, will be refunded to you.
3. After Project Completion
Once a project has been completed, delivered, and approved by you, no refunds will be issued, as the service has been fully rendered.
4. Non-Refundable Items
The following are non-refundable under any circumstances:
- Third-party costs already incurred on your behalf (e.g., domain registration, hosting fees, premium plugins/themes, stock assets)
- Custom work that has been fully delivered and approved
5. How to Request a Refund
To request a refund, please contact us at info@webvilus.com with your order/project details and the reason for your request. We will review your request and respond within 5 business days.
6. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at: